Unleash the Power of WhatsApp Business API Features
Elevate Your Customer Engagement and Business Growth with Our Robust WhatsApp Solutions
Automated Responses:
Streamline your customer service by setting up automated responses to common queries. Whether it’s after business hours or during peak times, automated replies ensure customers receive instant acknowledgment and relevant information.
Two-Way Communication
With Whatspush, you can engage in real-time, two-way conversations with your customers. This enables personalized interactions, allowing you to address their specific needs promptly and build stronger connections.
Broadcast Communication
Ignite interaction and boost the impact of your campaigns by sending out compelling WhatsApp messages that elicit remarkable response rates. Experience a new level of customer engagement with our powerful messaging solutions.
Template Messages:
Use pre-approved message templates for various scenarios such as order confirmations, shipping updates, appointment reminders, and more. These templates ensure consistent and structured communication that adheres to WhatsApp’s guidelines.
Media Sharing
Visuals speak louder than words. Share images, videos, brochures, and other multimedia formats to showcase your products, offer tutorials, or provide detailed information, enhancing the overall customer experience.
Customer Segmentation
Create quick reply options for frequently asked questions. This feature not only accelerates response time but also maintains consistency in your customer interactions, ensuring accurate information is shared every time.
Opt-In and Opt-Out Options
Respect your customers’ preferences. They have the option to opt-in to receive messages, giving them control over their communication preferences. Similarly, they can also opt-out if they no longer wish to receive messages from your business.
Verified Business Profile
Establish credibility and trust with a verified business profile. Display your business name, address, and contact details, assuring customers that they are interacting with an official and legitimate entity.
Multi-Agent Chat
Collaborate effectively within your team. With the ability to have multiple agents participate in customer chats, you can ensure that customers receive comprehensive and accurate support, even if their inquiries require specialized knowledge
Integration Capabilities:
Seamlessly integrate the WhatsApp Business API with your existing systems such as CRM platforms and helpdesk tools. This integration centralizes customer data, streamlines workflow, and enhances the overall customer journey.